Documents & booking names
Confirm which original document the hotel, transport or attraction accepts, and use matching names. Provide identity details only through the agreed secure booking channel, not a general enquiry.
Know what to confirm before you land, what to show on arrival and who handles a change. Build a bilingual travel brief you can keep offline.
Consultation intake is being prepared. You can browse and plan; no payment is accepted. Contact our service email for updates.
Confirm which original document the hotel, transport or attraction accepts, and use matching names. Provide identity details only through the agreed secure booking channel, not a general enquiry.
Agree the exact terminal or station exit, Chinese meeting description, reachable contact, waiting time and what happens if you are delayed. A draft meeting point does not dispatch a vehicle.
Confirm the exact property, room type, dates, check-in documents and accommodation registration arrangements. Ask about late arrival and any deposit or extra charges; do not assume an indicative hotel category is a confirmed room.
Check date, time slot, document eligibility, ticket issuance, redemption method and refund deadline. Payment or a request alone does not prove a ticket was issued. Keep the provider confirmation available offline.
Website language and guide language are separate. Confirm the actual guide language, service hours, walking pace, included stops and extra costs in writing before accepting the arrangement.
Keep the agency, supplier contact, quote version, cancellation rules and payment record. Contact the seller that confirmed the service for changes; another platform cannot automatically manage a booking made elsewhere.
A saved plan or submitted request is not a confirmed booking. A quote describes proposed services; written agency and supplier confirmation, the agreed contract and payment conditions determine what is actually reserved. Check ticket issuance and service vouchers separately from payment status.
After the itinerary and travel contract are confirmed, the advance payment is 30%. The remaining 70% is due no later than 7 calendar days before local services start. Online payment is not currently available.
This is a planning draft, not a reservation, service voucher or pickup confirmation. Information stays in this page until you choose to download or share it; it is not submitted to our server.
Do not enter passport numbers, card details, passwords or medical records. A phone number is optional; a mainland China number is not required for this tool.
Use our city food, neighbourhood and season guides as inspiration. For a restaurant or local experience, confirm the exact branch, Chinese address, opening time, price basis, reservation requirements and any voucher restrictions directly with the provider. A voucher is not automatically a table reservation; food photographs do not establish allergy safety.
Choose the issue and prepare an email draft. We do not send it automatically, and email is not a live or emergency assistance channel.